Chat¶

The Chat interface lets you interact with your assistants in real-time to test responses, develop conversations, and refine your chatbot behavior.

Purpose of the Chat Interface¶

The Chat section is your development and testing environment for assistants. Use it to:

Test assistants before deploying them
Refine instructions based on actual responses
Verify knowledge base integration works correctly
Develop conversation flows with your AI

Interface Layout¶

The Chat interface consists of three panels:

Left Panel: Assistants & Threads¶

List of your assistants
Conversation threads for selected assistant
Create new threads

Middle Panel: Resources¶

Connected knowledge bases
Active function templates
Quick add/remove options

Right Panel: Conversation¶

Message history
Input field
Send button

Guide	Description
Using Chat	Complete guide to the chat interface
Threads	Managing conversation threads

Key Features¶

Real-Time Responses¶

Messages are processed immediately, allowing you to iterate quickly on assistant behavior.

Multi-Assistant Support¶

Switch between assistants without losing context. Each assistant maintains separate conversation threads.

Resource Management¶

Add or remove knowledge bases and templates directly from the chat interface without navigating elsewhere.

Message History¶

Conversations are preserved within threads, allowing you to review and continue past interactions.

Common Use Cases¶

Testing New Assistants¶

Create a new assistant
Open Chat
Select the assistant
Test various questions and scenarios
Refine instructions based on responses

Verifying Knowledge Bases¶

Connect a store to your assistant
Open Chat
Ask questions specific to your uploaded content
Verify accurate retrieval and responses

Debugging Issues¶

If an assistant behaves unexpectedly
Open Chat to test interactively
Try different phrasings
Identify instruction gaps

Tips for Effective Testing¶

Test Comprehensively¶

Happy path: Normal, expected questions
Edge cases: Unusual or boundary scenarios
Off-topic: Questions outside the assistant's scope
Ambiguous: Unclear or multi-interpretation questions

Document Your Tests¶

Keep notes on: - What you tested - What worked well - What needs improvement - Changes you made

Iterate Quickly¶

Test a scenario
Identify an issue
Update assistant instructions
Re-test immediately
Repeat until satisfied